Question 1

Who may qualify for Arizona's medical marijuana program?

Accepted Answer

See answer on this page.

Question 2

What does the physician evaluate?

Accepted Answer

The physician reviews your medical history and may request supporting records, then decides whether certification is clinically appropriate for a qualifying condition. Certification is not guaranteed.

Question 3

What records may be required?

Accepted Answer

The physician reviews your medical history and may request supporting records documenting a qualifying condition. The office tells you exactly which records are needed and where to send them through the approved secure workflow.

Question 4

Are telehealth visits available, and for whom?

Accepted Answer

Telehealth may be available when the MMjCCC certifying physician has previously examined you in person and confirms that a telehealth certification visit is appropriate. Tell us when booking so we can confirm eligibility.

Question 5

What does the certification visit cost?

Accepted Answer

The standard certification visit is $150. An extended visit, when appropriate, adds $50. A single $25 practice discount may apply for a senior, veteran, SNAP recipient, or patient living on fixed income due to disability; discounts do not stack.

Question 6

What fee does AZDHS charge?

Accepted Answer

AZDHS charges a $150 application fee, or $75 with valid SNAP documentation. State fees are set by AZDHS and may change.

Question 7

What happens if the physician does not certify me?

Accepted Answer

If the physician does not certify you, MMjCCC releases the authorization hold that was placed before the visit. Your bank controls when the funds become available again.

Question 8

How do I submit documents securely?

Accepted Answer

For records you already hold, follow the secure upload instructions sent after booking in Heally. To request records from another provider, use the records-release process. Do not send medical records or identification through a general website contact form.

Question 9

How long does the state application take?

Accepted Answer

MMjCCC usually submits a complete application within one or two business days after the visit. AZDHS controls application review and approval, so a specific approval or delivery date cannot be promised. Check current processing times with AZDHS.

Question 10

Who should I call with a question?

Accepted Answer

Call (480) 378-8530.

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